Alfeo Raymond

Innovative Technologies Intern

United Nations International Computing Centre

Internship Sep 2024 - Present · 7 mos Brindisi, Italy (Remote)

Emerging Technology Research:
- Conducted in-depth analysis of AI, ML, Blockchain, and IoT applications for humanitarian work
- Produced technical briefs for UN agencies on emerging tech adoption
- Evaluated metaverse platforms and immersive tech (VR/AR/MR) solutions for learning applications
Data Analysis & Tech Solutions:
- Identified trends across various data sources to recommend technology solutions aligned with SDGs
- Tested AI tools for document processing, creating comparative analysis matrices
- Analyzed user feedback from immersive learning programs to identify improvements
eLearning & Immersive Technology Development:
- Designed interactive courses using Articulate 360
- Tested LMS compatibility across Moodle, Canvas, and Blackboard platforms
- Pioneered immersive learning programs using VR/AR/MR technologies
- Adapted traditional learning content for delivery in immersive environments
SharePoint & Knowledge Management:
- Developed departmental sites with custom workflows and permission protocols
- Migrated documents with metadata tagging for improved searchability
- Managed access for users and produced monthly analytics reports on usage
Cross-functional Collaboration:
- Worked with UN teams to document system requirements and user stories
- Collaborated with Data, HR, and Operations teams on tech implementation
- Engaged with external partners and participated in industry forums on immersive tech

Technologies & Methodologies:

AI/ML Research VR/AR/MR Blockchain IoT Articulate 360 SharePoint Data Analysis Technical Documentation Cross-functional Collaboration

ICT Supervisor

Médecins Sans Frontières (Switzerland)

Full-time May 2024 - Present · 11 mos Liwale, Tanzania (On-site)

IT Infrastructure & Systems Management:
- Maintained multiple endpoint devices across project sites with 99.8% operational uptime
- Standardized OS configurations for Windows/Linux environments, improving system interoperability
- Implemented preventive maintenance program that reduced equipment downtime by 35%
- Conducted regular system audits and performance monitoring to ensure optimal operation
- Managed ICT equipment lifecycle including procurement, deployment, and retirement
Telecommunications Systems Engineering:
- Deployed HF and VHF radio systems with emergency channel mapping for critical communications
- Configured and optimized satellite communication terminals for reliable connectivity
- Developed and delivered radio operation training for staff members
- Maintained 24/7 emergency communication readiness across all mission and project sites
Information Security & Data Protection:
- Implemented encrypted backup system for sensitive patient records, ensuring data integrity
- Designed and deployed firewall ruleset that reduced unauthorized access attempts by 5%
- Conducted comprehensive security audits achieving full MSF international compliance
- Established and supported user access controls and authentication protocols for all systems
SharePoint & Collaboration Systems:
- Developed departmental portals with document control and versioning features
- Automated supply request workflows reducing approval cycle time by 5%
- Managed granular permissions for clinical and operational staff
- Migrated legacy document repositories to centralized SharePoint system
VSAT & Network Infrastructure:
- Conducted site surveys for optimal VSAT placement and infrastructure planning
- Installed and aligned fixed/mobile VSAT terminals (up to 7.3m diameter)
- Implemented redundant power solutions including UPS and backup systems
- Performed daily link monitoring and optimization, maintaining 98.5% availability
- Managed ICT spare parts inventory, reducing mean-time-to-repair by 30%
GIS & Operational Mapping:
- Produced thematic maps for epidemic tracking and logistics planning
- Developed standardized mapping protocols for field operations
Technical Training & Capacity Building:
- Conducted technical workshops reaching 60+ medical and operational staff
- Developed ICT competency framework for field personnel
- Created system documentation and quick-reference guides

Key Achievement:

Designed and implemented an integrated emergency communication protocol combining radio, satellite, and mobile systems that improved emergency response times by 80% during critical incidents.

Technologies & Methodologies:

Healthcare IT Systems Cybersecurity Radio Systems Satellite Communications GIS & Spatial Analysis SharePoint Administration VSAT Networks Power Management Technical Training

Graphics & UI/UX Design Consultant

Bookbot

Part-time Jun 2024 - Aug 2024 · 3 mos Melbourne, Australia (Remote)

UI/UX Design:
- Created 25+ screen designs for Kiswahili learning app
- Developed interactive prototypes in Figma
- Conducted usability testing with Swahili learners
Content Localization:
- Adapted 500+ storybooks maintaining cultural authenticity
- Designed 600+ book covers reflecting Tanzanian themes
- Ensured age-appropriate vocabulary grading
Audiobook Production:
- Edited 900+ audio recordings for clarity
- Created listening comprehension activities
- Implemented progress tracking features
Collaboration: Worked with UDSM linguists on content validation

Technologies & Methodologies:

Figma Canva UI/UX Localization EdTech

Technology for Development Officer

Save the Children International

Contract Nov 2023 - Apr 2024 · 6 mos Dar es Salaam, Tanzania

AI-Driven Digital Health Solution Development:
- Led development of USSD/SMS platform serving 3,000+ mothers with nutritional guidance
- Designed and implemented AI analysis module to identify usage patterns and improve content delivery
- Integrated KoboToolbox for real-time data collection and monitoring
- Developed nutrition-focused content and educational materials for the target demographic
System Integration & Data Management:
- Connected mobile platform to PowerBI dashboards for real-time program monitoring
- Developed API bridges between multiple health information systems to streamline data flow
- Automated weekly reporting system for program officers, reducing manual work by 60%
- Implemented data cleaning and validation processes to ensure AI model accuracy
Field Implementation & Capacity Building:
- Trained community health workers (CHWs) on digital data collection protocols
- Conducted community sensitization sessions reaching 500+ beneficiaries
- Monitored system adoption across health facilities, achieving 85% utilization rate
- Provided ongoing technical support and training to end-users and healthcare professionals
Security & Compliance:
- Implemented GDPR-compliant data handling procedures for sensitive health information
- Conducted penetration testing and vulnerability assessments, addressing all critical findings
- Established comprehensive audit trails for all system access and data modifications
- Developed data privacy protocols for the AI model's inputs and outputs
Stakeholder Engagement & Project Management:
- Collaborated with cross-functional team to design and implement the AI-driven solution
- Gathered user requirements from 200+ beneficiaries and healthcare providers
- Conducted continuous monitoring and evaluation, leading to 3 major system iterations
- Maintained detailed project documentation and progress reports

Key Achievement:

Developed the Digital Parental Kit that reduced missed pediatric appointments by 28% in Dodoma region through automated SMS reminders and AI-powered nutrition guidance, reaching 3,000+ beneficiaries within first 6 months.

Digital Parental Kit USSD interface showing maternal health options — USSD interface providing maternal health information and appointment reminders

Technologies & Methodologies:

USSD/SMS Platforms AI/ML Solutions KoboToolbox PowerBI Analytics Health Data Security System Integration Community Training Impact Monitoring

Human-Centered Design Consultant

Tanzania Ministry of Health (UNICEF Collaboration)

Contract Apr 2023 - Nov 2023 · 8 mos Dar es Salaam, Tanzania

Vaccination Program Redesign (Ilala District):
- Increased childhood vaccination rates by 25% through human-centered design approach
- Identified and addressed systemic gaps in immunization tracking, revealing 9,899 undocumented defaulters
- Conducted 12 co-creation workshops with health workers and community stakeholders
- Developed 3 prototype solutions through iterative testing with 200+ families
Community Research & Needs Assessment:
- Interviewed 150+ parents in high-risk communities to understand vaccination barriers
- Mapped vaccination journeys for 5 age cohorts, identifying 7 critical service gaps
- Facilitated stakeholder workshops that surfaced 29 barriers and 9 opportunities
- Analyzed immunization data covering 67,145 households and 131,088 families
Solution Design & Prototyping:
- Co-designed "Ilala Model" notification system through 4 iterative prototypes
- Tested solutions with diverse user groups across 3 implementation cycles
- Integrated community leader advocacy into vaccine delivery system
- Developed mobile tracking system to address urban population mobility challenges
Capacity Building & Implementation:
- Trained 50 health workers in HCD methodologies and community engagement
- Created facilitator toolkit for sustainable community-led vaccination promotion
- Established monitoring framework tracking 104% household coverage
- Implemented supportive supervision system for house-to-house mobilization
Stakeholder Coordination:
- Convened cross-sector team including Ministry of Health, UNICEF, and academia
- Facilitated prioritization of 309 ideas down to 6 implementable solutions
- Presented findings to district health leadership, informing policy changes
- Documented complete HCD process for national scale-up consideration

Key Achievement:

Pioneered the "Ilala Prototype" community-designed vaccination system that reduced missed immunizations by 40% and became a model for urban vaccine delivery in Tanzania, reaching 131,088 families.

Health workers engaged in participatory design session — Co-creation workshop with health workers and community leaders

Technologies & Methodologies:

Human-Centered Design Co-Creation Mobile Tracking Iterative Prototyping Impact Measurement Community Engagement Stakeholder Facilitation

Software & e-Learning Systems Engineer

University of Dar es Salaam

Contract Nov 2019 - Nov 2023 · 4 yrs Dar es Salaam, Tanzania

eLearning Platform Development:
- Developed 3 custom Moodle plugins serving 70,000+ students, enhancing platform functionality
- Built video lecture platform hosting 500+ hours of educational content with 98% uptime
- Optimized system performance, reducing downtime from 5% to 0.2% annually
- Designed UX interfaces and front-end components for web/mobile learning tools
Content Management & Production:
- Produced 120+ educational videos with interactive elements and accessibility features
- Created reusable course templates following instructional design best practices
- Developed auto-grading assessment system reducing grading time by 70%
- Implemented CMS with version control, user permissions, and asset management
Technical Infrastructure:
- Administered Ubuntu/Debian servers handling 3M+ monthly requests
- Deployed Zabbix monitoring system reducing incident response time by 60%
- Managed campus network segments with 99.9% availability
- Implemented backup and disaster recovery protocols for critical systems
User Support & Training:
- Trained faculty members on LMS usage through workshops and documentation
- Created 8 comprehensive video tutorial series with 90% user satisfaction
- Established tiered helpdesk system resolving 95% of issues within 24 hours
- Developed onboarding materials for new instructors and students
System Integration:
- Designed algorithms and data structures for interactive learning tools
- Integrated LMS with student information systems and authentication platforms
- Developed API connections for third-party educational resources
- Automated content deployment and update processes

Technologies & Methodologies:

Moodle Development PHP/Python Linux Administration Network Infrastructure Educational Media CMS Development Instructional Design UX Design

Data Engineering Consultant

dLab Tanzania

Part-time Sep 2023 - Oct 2023 · 2 mos Dar es Salaam, Tanzania

Census Data Platform:
- Streamlined workflows processing 5M+ records
- Reduced data cleaning time by 40%
- Implemented quality validation checks
Dashboard Development:
- Created 8 interactive PowerBI dashboards
- Visualized demographic trends for 20+ indicators
- Enabled district-level data filtering
System Integration:
- Connected census data to health facility records
- Developed API for education sector use
- Automated regional report generation

Key Achievement:

The census visualization platform enabled policymakers to identify 15 underserved districts for targeted resource allocation.

Interactive census data dashboard showing demographic information — Interactive census data visualization interface

Technologies & Methodologies:

Data Processing PowerBI API Development Data Quality

Software Developer Intern

University of Dar es Salaam

Internship Sep 2019 - Nov 2019 · 3 mos Dar es Salaam, Tanzania

User Research:
- Conducted stakeholder interviews
- Identified key system requirements
- Created user personas for various departments
System Testing:
- Executed 150+ test cases
- Documented 30+ bug reports
- Improved UI based on user feedback
Documentation:
- Produced technical manuals
- Created system administration guides
- Developed training materials

Technologies & Methodologies:

User Testing QA Testing Technical Writing Web Development

Technical & Professional Skills

Human-Centered Design

Software Development

Cloud & Infrastructure

Data Systems & AI

Cybersecurity

Technical Proficiencies

Professional Journey

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Licenses & Certifications

Education

Bachelor's Degree in Information Technology

Diploma in Computer Science

Certificate in Information Technology

Community Engagement

Community Building:

Project Management:

Communication:

Data Analysis:

Honors & Awards

TechGig Code Gladiators 2021

Best Facilities Mapper, dLab Mapathon 2021

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