Alfeo Raymond

ICT & Digital Transformation Specialist | Human-Centered Design Advocate

"Technology is most powerful when it empowers people. My mission is to bridge innovation with humanitarian needs through human-centered solutions."

I am an ICT and Digital Transformation Specialist with over six years of experience designing and implementing innovative, scalable solutions across health, education, and humanitarian sectors. My expertise spans:

  • Software Development: Full-stack web/mobile solutions with React, Node, and cloud technologies
  • Human-Centered Design: Creating solutions that truly meet user needs through iterative prototyping
  • AI/ML Applications: Implementing predictive analytics for healthcare and development programs
  • Open Source Leadership: Maintaining projects like Laravel-Lang with 3.6k+ GitHub stars

Throughout my career, I've combined technical expertise with a passion for social impact, delivering solutions that have transformed lives for thousands across Tanzania and beyond.

Professional Journey

Innovative Technologies Intern

United Nations International Computing Centre

Internship Sep 2024 - Present · 7 mos Brindisi, Italy (Remote)
  • Emerging Tech Research: Conducted in-depth analysis of AI, ML, Blockchain and IoT applications for humanitarian work, producing 5 technical briefs for UN agencies
  • Data Analysis: Identified trends across 3+ data sources to recommend tech solutions aligned with SDGs
  • Cross-functional Collaboration: Worked with 8+ UN teams to document system requirements and user stories
  • eLearning Development:
    • Designed 12+ interactive courses using Articulate 360
    • Tested LMS compatibility across 3 platforms (Moodle, Canvas, Blackboard)
    • Created assessment tools with 95% completion rate
  • SharePoint Management:
    • Developed 4 department sites with custom workflows
    • Migrated 500+ documents with metadata tagging
    • Implemented permission protocols for 200+ users
    • Produced monthly analytics reports on usage patterns
  • AI Prototyping: Tested 7 AI tools for document processing, creating comparative analysis matrices

Technologies & Methodologies:

AI/ML Research Blockchain IoT Articulate 360 SharePoint Data Analysis Technical Documentation

ICT Supervisor

Médecins Sans Frontières (Switzerland)

Full-time May 2024 - Present · 11 mos Liwale, Tanzania (On-site)
  • IT Infrastructure Management:
    • Maintained 50+ devices across 3 clinics with 99.8% uptime
    • Standardized configurations for Windows/Linux systems
    • Reduced equipment downtime by 35% through preventive maintenance
  • Telecom Systems:
    • Installed 8 HF/VHF radios with emergency channel mapping
    • Configured 3 satellite communication terminals
    • Trained 12 staff on radio protocols and troubleshooting
  • Data Security:
    • Implemented daily encrypted backups for patient records
    • Established firewall rules reducing unauthorized access attempts by 60%
    • Conducted 4 security audits meeting MSF international standards
  • SharePoint Administration:
    • Developed 3 departmental sites with document version control
    • Created automated approval workflows for supply requests
    • Managed permissions for 75+ clinical and logistics staff
  • GIS Mapping: Produced 15+ maps for epidemic tracking and supply routes
  • Technical Training: Conducted 8 workshops on system usage for medical teams

Key Achievement:

Designed an emergency communication protocol integrating radio, satellite and mobile systems that reduced response times by 40% during the 2024 cholera outbreak.

Technologies & Methodologies:

Healthcare IT Cybersecurity Radio Systems Satellite Comms GIS Mapping SharePoint

Graphics & UI/UX Design Consultant

Bookbot

Part-time Jun 2024 - Aug 2024 · 3 mos Melbourne, Australia (Remote)
  • UI/UX Design:
    • Created 25+ screen designs for Kiswahili learning app
    • Developed 3 interactive prototypes in Figma
    • Conducted usability testing with 15 Swahili learners
  • Content Localization:
    • Adapted 50+ storybooks maintaining cultural authenticity
    • Designed 12 book covers reflecting Tanzanian themes
    • Ensured age-appropriate vocabulary grading
  • Audiobook Production:
    • Edited 30+ audio recordings for clarity
    • Created listening comprehension activities
    • Implemented progress tracking features
  • Collaboration: Worked with UDSM linguists on content validation

Technologies & Methodologies:

Figma Canva UI/UX Localization EdTech

Technology for Development Officer

Save the Children International

Contract Nov 2023 - Apr 2024 · 6 mos Dar es Salaam, Tanzania
  • Digital Parental Kit Development:
    • Built USSD/SMS platform serving 3,000+ mothers
    • Integrated with KoboToolbox for data collection
    • Developed AI analysis module for usage patterns
  • System Integration:
    • Connected mobile platform to PowerBI dashboards
    • Created API bridges between 3 health information systems
    • Automated weekly reports for program officers
  • Field Implementation:
    • Trained 45 CHWs on data collection protocols
    • Conducted 8 community sensitization sessions
    • Monitored system usage across 12 health facilities
  • Security Compliance:
    • Implemented GDPR-compliant data handling
    • Conducted penetration testing
    • Established audit trails for all data access

Key Achievement:

The Digital Parental Kit reduced missed pediatric appointments by 28% in Dodoma region through automated SMS reminders and nutrition guidance.

Digital Parental Kit USSD interface showing menu options
USSD interface for maternal health information

Technologies & Methodologies:

USSD/SMS AI Analytics KoboToolbox PowerBI Data Security

Human-Centered Design Consultant

Tanzania Ministry of Health (UNICEF Collaboration)

Contract Apr 2023 - Nov 2023 · 8 mos Dar es Salaam, Tanzania
  • Vaccination Program Redesign:
    • Increased childhood vaccination rates by 25% in Ilala District
    • Conducted 12 community workshops identifying barriers
    • Developed 3 prototype solutions with health workers
  • Field Research:
    • Interviewed 150+ parents in high-risk communities
    • Mapped vaccination journey for 5 age cohorts
    • Identified 7 key pain points in service delivery
  • Capacity Building:
    • Trained 50 health workers in HCD methodologies
    • Created facilitator guides for community engagement
    • Established monitoring framework for solutions
  • Prototype Development:
    • Designed "Ilala Prototype" notification system
    • Tested 4 versions with 200 families
    • Refined based on 3 rounds of feedback

Key Achievement:

The "Ilala Prototype" reduced missed vaccinations by 40% through community-designed reminder systems and local health ambassador networks.

Health workers participating in HCD training session
Training health workers in HCD methodologies

Technologies & Methodologies:

Human-Centered Design Prototyping Impact Measurement Community Engagement

Software & Systems Engineer

University of Dar es Salaam

Contract Nov 2019 - Nov 2023 · 4 yrs Dar es Salaam, Tanzania
  • eLearning Systems:
    • Developed 3 Moodle plugins for 10,000+ students
    • Created video lecture platform with 500+ hours content
    • Reduced system downtime from 5% to 0.2% annually
  • Content Production:
    • Produced 120+ educational videos
    • Designed 15 interactive course templates
    • Developed assessment tools with auto-grading
  • Infrastructure Management:
    • Administered 5 Ubuntu/Debian servers
    • Implemented Zabbix monitoring system
    • Managed 3 campus network segments
  • User Training:
    • Trained 75+ lecturers on LMS usage
    • Created 8 video tutorial series
    • Established faculty support helpdesk

Technologies & Methodologies:

Moodle PHP Linux Admin Networking Video Production

Software Engineering Consultant

dLab Tanzania

Part-time Sep 2023 - Oct 2023 · 2 mos Dar es Salaam, Tanzania
  • Census Data Platform:
    • Streamlined workflows processing 5M+ records
    • Reduced data cleaning time by 40%
    • Implemented quality validation checks
  • Dashboard Development:
    • Created 8 interactive PowerBI dashboards
    • Visualized demographic trends for 20+ indicators
    • Enabled district-level data filtering
  • System Integration:
    • Connected census data to health facility records
    • Developed API for education sector use
    • Automated regional report generation

Key Achievement:

The census visualization platform enabled policymakers to identify 15 underserved districts for targeted resource allocation.

Interactive census data dashboard showing demographic information
Interactive census data visualization interface

Technologies & Methodologies:

Data Processing PowerBI API Development Data Quality

Software Developer Intern

University of Dar es Salaam

Internship Sep 2019 - Nov 2019 · 3 mos Dar es Salaam, Tanzania
  • User Research:
    • Conducted stakeholder interviews
    • Identified key system requirements
    • Created user personas for various departments
  • System Testing:
    • Executed 150+ test cases
    • Documented 30+ bug reports
    • Improved UI based on user feedback
  • Documentation:
    • Produced technical manuals
    • Created system administration guides
    • Developed training materials

Technologies & Methodologies:

User Testing QA Testing Technical Writing Web Development

Licenses & Certifications

Demonstrated expertise through accredited credentials and continuous learning

GitHub Digital Public Goods Open Source Community Manager Program

Issued: Jan 2025 Show Credential

Advanced training in open source community building, contributor onboarding, and project governance for digital public goods.

Innovation Managers Executive Learning Program 2024

Issued: Dec 2024 ID: e9ed95ba-13c5-4d36-bfca-b2283da74ac9

Executive education program focusing on innovation leadership and strategic management.

View Credential

Human-Centered Design

Issued: Aug 2024 ID: 34012-3759403

Foundational training in human-centered design principles and practices.

Download PDF

Human-Centered Design 201: Prototyping

Issued: Aug 2024 ID: 35737-3759403

Advanced training in prototyping and iterative design methodologies.

Download PDF

Critical Infrastructure Protection Certificate

Issued: Jul 2024 Expires: Jun 2025 ID: hqLOUi1Dkw

Training in protecting industrial control systems and critical infrastructure.

View Credential

Cybersecurity for Businesses

Issued: Jul 2024 ID: 345539

Comprehensive training in organizational cybersecurity strategies and risk mitigation.

View Credential

Learning, Knowledge, and Human Development

Issued: Jul 2024 ID: SCSWTAK32J7X

Coursework in educational theory and human development principles.

View Credential

MEAL Essentials

Issued: Jul 2024

Monitoring, Evaluation, Accountability and Learning fundamentals for development programs.

MEAL Framework Impact Assessment Data Collection
View Credential

Creativity, Community and ICT

Issued: Jun 2024 ID: TL_ICT_1

Exploring the intersection of technology, creativity and community development.

View Credential

Information Systems Auditing, Controls and Assurance

Issued: Jun 2024 ID: QMZC9FFR5DL9

Training in information systems auditing and security controls.

Risk Management Information Security Auditing
View Credential

Innovation Management

Issued: Jun 2024 ID: CZBQJ26V5L6B

Training in innovation management principles and practices.

Innovation Management Research Skills Business Development Change Management Communication Consulting
View Credential

Sustainable Digital Innovation

Issued: Jun 2024 ID: QMZL89SZNYHJ

Training in sustainable digital innovation practices.

Sustainable Leadership Corporate Sustainability Sustainable Innovation Business Modeling
View Credential

Technology, Innovation and Management

Issued: Jun 2024 ID: T848_1

Coursework in technology innovation and management principles.

View Credential

Safety Considerations in Software Engineering

Issued: Jun 2023

Training in safety considerations for software engineering.

Cybersecurity Requirements Analysis System Monitoring Threat & Vulnerability Management Hazard Mitigation Management Incident Response Software Engineering Practices Software Development Life Cycle (SDLC) Risk Assessment
View Credential

MLH Prep Fellow

Issued: Apr 2023

Prep fellowship program in software development.

Download PDF

Google Cloud Engineer

Issued: Mar 2023 ID: 36AFB0471BB37A6

Training in Google Cloud engineering principles.

Cloud Storage Google Cloud Platform (GCP) Google Cloud Dataflow Cloud Firestore
View Credential

Agile Methodology

Issued: Feb 2023 ID: SsRZ4tQtG4bcZYmvu

Training in Agile methodology principles.

View Credential

Communication for Development (C4D)

Issued: Jan 2023 ID: 46422

Training in communication for development principles.

Conflict Resolution Project Management Cross-Cultural Communication Skills
View Credential

Data Analytics

Issued: Jan 2023 ID: tcMRs5ou3tzNnSzyH

Training in data analytics principles.

View Credential

Cyber Crime Detection and Prevention

Issued: Dec 2022 ID: qDIHF3bpYi

Training in cyber crime detection and prevention.

Social Engineering Backup & Recovery Systems Threat & Vulnerability Management Viruses Anti-phishing
View Credential

Education

Bachelor's Degree in Information Technology

College of Business Education | Nov 2020 - Jul 2023

Specialized in software engineering and systems analysis, with coursework in AI fundamentals and cloud computing.

Diploma in Computer Science

University of Dar es Salaam (UDSM) | 2017 - 2019

Focus on programming fundamentals, database systems, and network administration.

Certificate in Information Technology

College of Business Education | Aug 2016 - May 2017

Introductory program covering computer systems, basic programming, and IT fundamentals.

Technical & Professional Skills

Human-Centered Design (HCD)
Software Development
Cloud Engineering
AI/ML Applications
Project Management
Cybersecurity
Data Analytics
Open Source Leadership
Team Mentoring
Stakeholder Engagement
Innovation Strategy
Technical Documentation

Technical Proficiencies

JavaScript (React, Node) Python PHP (Laravel) Google Cloud Docker Git/GitHub AI/ML Basics MySQL Twilio API Figma

Community Engagement

Contributing to tech education, open source ecosystems, and youth empowerment

GitHub DPG Community Manager

Jul 2024 - Jan 2025 · 7 mos Social Services

Community Building:

  • Attracting and onboarding new contributors
  • Building and maintaining a strong online community (forums, social media, etc.)
  • Organizing community events, meetups, or workshops

Project Management:

  • Assisting with project planning and execution
  • Managing GitHub issues, discussions, and project boards
  • Supporting project management tasks

Communication:

  • Effective communication with the DPG team and community members
  • Creating and managing content (blog posts, documentation, etc.)
  • Representing the DPG at conferences or events

Data Analysis:

  • Tracking community metrics and analyzing data to inform decisions

Project Advisor

Dec 2023 - May 2024 · 6 mos Science and Technology
  • Recruited and trained facilitators and coordinators to ensure program success and alignment with project goals
  • Led school recruitment and organized induction training for focal persons to establish program foundations
  • Conducted stakeholder meetings to report program progress, showcase impact, and foster continued engagement
  • Provided strategic guidance on planning, execution, budgeting, and partnership development to enhance program outcomes
#HABARI,SMART GIRLZ IN ICT TANZANIA NA UKOMBOZI WA WASICHANA KATIKA TEHAMA
SmartGirlz event with participants SmartGirlz training session in progress

Project Manager

Dec 2021 - Dec 2023 · 2 yrs 1 mo Science and Technology
  • Supervised student competitions, guiding participants in developing working prototypes tailored to user needs and teaching effective pitching techniques
  • Recruited, trained, and managed facilitators to ensure program success and quality delivery
  • Managed program accounting and optimized financial resources for program objectives
  • Conducted stakeholder meetings to report program progress and showcase impact to sponsors
Student competition showcase Program participants presenting their projects

Learning Facilitator

Jun 2019 - Dec 2021 · 2 yrs 7 mos Science and Technology
  • Guided students in applying Human-Centered Design (HCD) principles to create user-centric products
  • Taught HCD techniques for effective user data collection and processing
  • Instructed students in HCD-driven business canvas modeling for sustainable ventures
  • Provided training in pitching skills to communicate solutions effectively

HCD Facilitator

May 2023 · 1 mo Economic Empowerment
  • Trained students in human-centered design (HCD) principles
  • Guided them in translating their ideas into code using HCD principles
  • Developed and implemented HCD-based design and development methodologies for student app ideas
  • Helped students conduct user research and impact analysis of their proposals
  • Prepared presentations for students on HCD-based design and development methodologies

Software Engineering (Prep Fellowship)

Mar 2023 · 1 mo Education
  • Selected from over 30,000 applicants and worked in a team of 15 remote engineers
  • Developed a weather-based trip-planning web application using ReactJS, NodeJS, and OpenWeatherMap API
  • Engineered a full stack web application end-to-end, earning a 4.7/5 endorsement from project mentors
  • Implemented real-time weather data modules for over 75 locations, enhancing travel efficiency by 20%
React App Personal Portfolio Alfeo Raymond.pdf

HCD & Web Development Facilitator

Nov 2020 - Nov 2022 · 2 yrs 1 mo Education
  • Trained students in human-centered design (HCD) principles
  • Guided them in translating their ideas into code using good design principles
  • Prepared presentations for students on app design and development methodologies

GitHub Campus Expert

Oct 2021 - Jul 2024 · 2 yrs 10 mos Education
  • Collaborated with other Campus Experts to plan and execute events including hackathons, meetups, and code clinics
  • Worked with local sponsors to secure funding and resources for these events
  • Developed relationships with student groups, faculty, and administrators to promote the program
  • Contributed to program development through feedback and suggestions to GitHub staff

Conference Organizer

Nov 2021 · 1 mo Science and Technology
  • Participated in planning and organizing the "Data Tamasha" conference and exhibition
  • Showcased the impact of data on development and humanitarian activities while implementing the SDGs

Open Source Maintainer (Laravel-Lang)

Oct 2021 - Present · 3 yrs 6 mos Science and Technology
  • Contributing to improving and shaping the future of technology through open source
  • Maintained Laravel-Lang package for language localization (laravel-lang.com)
  • Contributed to Githut package for monitoring GitHub activity (trending languages, forks, pulls)
Laravel-Lang Repository Githut Visualization

Graphic Designer & Web Developer

May 2018 - Jul 2019 · 1 yr 3 mos Education
  • Designed graphics for events, printing, and mediation materials
  • Collaborated on planning and executing weekly talk shows
  • Participated in developing and planning the Hub's magazine
  • Helped manage and maintain the Hub's website

Honors & Awards

TechGig Code Gladiators 2021

Issued by TechGig · May 2021

  • Selected from thousands of applicants for prestigious coding competition
  • Competed in Cloud Computing, E-commerce, and IoT challenges
  • Implemented solutions addressing real-world technical problems

Best Facilities Mapper, dLab Mapathon 2021

Issued by Tanzania Dat Lab · Mar 2021

  • Won first place in HIV/AIDS Hot-spots and Testing Facilities mapping challenge
  • Contributed geospatial data supporting healthcare resource allocation
  • Recognized by MCC-PEPFAR Data Collaboratives for Local Impact

Get In Touch

Liwale, Lindi Region, Tanzania

+255 745 909 129

ngelime07@gmail.com

linkedin.com/in/pheogrammer

github.com/yourusername

Contact illustration
"Let's collaborate on projects that leverage technology for social good. I'm particularly interested in opportunities at the intersection of healthcare, education, and innovative technology solutions."